PATIENT PARTICIPATION GROUP

Are you interested in finding out more about Ascot Medical Centre?

Would you like to influence the development of local health services?

We have an active Patient Participation Group but are always looking for patients to join us. We meet up approximately every five weeks here at Ascot Medical Centre. It is a friendly group and everybody is very welcome to join.

The Patient Participation Group represents the patient community and responds to the Practice's services from the patients' point of view. With the help of a PPG the Practice will aim to improve patient services and enhance the care and welfare provided.

Through the PPG patients will have a more important role and will discuss issues affecting the Practice, and help the surgery to deliver the best service it can.

It will have the specific role of:

• Will act as a resource to help shape practice development
• Providing feedback on patients’ needs, concerns and interests and challenge the practice constructively whenever necessary
• Giving patients a voice in the organisation of their care
• Promoting good health and higher levels of health literacy by encouraging and supporting activities within the practice and promoting preventive medicine
• Will provide a patient advocate if needed.

If you would like to join or if you have any queries about the Patient Participation Group, then please contact Harriet at Ascot Medical Centre

Dear Patient,

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

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The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

Minutes from the Patient Participation Group meeting on 13th March will be available soon.

ASCOT MEDICAL CENTRE

 

PATIENT PARTICIPATION GROUP

 

TERMS OF REFERENCE

 

 

 

1.    Will act as a resource to help shape practice development.

2.   Provide feedback on patients’ needs, concerns and interests and challenge the practice constructively whenever necessary.

3.   Serve as a ‘safety valve’ for dealing with grumbles and complaints about the practice – representing patients but also helping them to understand the practice’s viewpoint.

4.   Assist the practice and its patients by arranging voluntary groups/support within the community.

5.   Communicate information about the community, which may affect healthcare.

6.   Give patients a voice in the organisation of their care.

7.   Promote good health and higher levels of health literacy by encouraging and supporting activities within the practice and promoting preventive medicine.

8.   Influence the provision of secondary healthcare and social care locally.

9.   Provide a patient advocate if needed.

10.Give feedback to NHS trusts on consultations.

11.Fundraise for medical equipment or other facilities to improve the practice and/or fund the activities of the PPG.

12.Liaise with other PPGs in the area.

 

 

 

 

25.08.2011

Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use this form for complaints - these should always be directed to the Practice Manager

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